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Effective Date: November 19, 2024
Welcome to Krown & Company
We value your privacy and are committed to protecting your personal information through clear, transparent practices. This Privacy Policy explains how we collect, use, and protect your data when you use our website (www.krownandcompany.com) and services.
Quick Overview

  • What We Collect: Contact details, usage data, and cookies

  • How We Use It: To provide services, improve user experience, and communicate with you

  • Your Rights: Access, correct, or delete your data at any time

  • Contact Us: engage@krownandcompany.com or +1 (605) 929-5209

1. Information We Collect
Personal Information

  • Contact Details

    • Name

    • Email address

    • Phone number

    • Information you provide through our website forms

  • Communication History

    • Messages sent to us

    • Customer service interactions

    • Inquiries and responses

Technical Data

  • Website Usage

    • IP address

    • Browser type and version

    • Operating system

    • Pages visited

    • Time spent on pages

    • Features used

  • Cookies & Similar Technologies

    • Essential cookies for website functionality

    • Analytics cookies to understand usage patterns

    • Marketing cookies (optional) for personalized content

2. How We Use Your Information
Core Business Purposes

  • Providing our services

  • Responding to your inquiries

  • Processing transactions

  • Sending important updates about our services

Website Improvement

  • Analyzing user behavior to enhance navigation

  • Identifying and fixing technical issues

  • Optimizing content based on user preferences

Marketing Communications

  • Sending newsletters and updates (with your consent)

  • Sharing relevant promotional content

  • Informing you about new services You can opt out of marketing communications at any time

3. Data Protection & Security
Our Security Measures

  • Industry-standard encryption for data transmission

  • Regular security assessments and updates

  • Strict access controls for employee data access

  • Secure data backup systems

Data Retention

  • Personal data: Kept only as long as necessary for business purposes

  • Usage data: Retained for 12-24 months for analysis

  • Account data: Maintained until account deletion request

4. Your Privacy Rights
For All Users

  • Access your personal data

  • Correct inaccurate information

  • Request data deletion

  • Opt out of marketing communications

Additional Rights by Region
European Union (GDPR)

  • Data portability

  • Processing restriction

  • Objection to processing

  • Withdrawal of consent

California (CCPA)

  • Know what personal information is collected

  • Know whether personal information is sold or disclosed

  • Say no to the sale of personal information

  • Access your personal information

5. International Data Transfers
When we transfer your data internationally, we ensure:

  • Adequate data protection measures are in place

  • Compliance with relevant data protection laws

  • Use of standard contractual clauses where necessary

6. Children's Privacy

  • Our services are not intended for users under 18

  • We do not knowingly collect data from minors

  • Parents/guardians should contact us if they believe their child's information has been collected

7. Updates to This Policy

  • We regularly review and update this policy

  • Significant changes will be notified via email or website notice

  • Continued use of our services after changes implies acceptance

8. Contact Information
Krown & Company Greater Minneapolis-St. Paul Area, MN

Last Updated: November 19, 2024

PRIVACY POLICY

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